Counselling Online FAQs
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How can Counselling help you?
Counselling is a process of talking about and working through your personal experiences, issues, problems and concerns. A counsellor supports you in addressing your problems in a helpful way by helping you to clarify the issues, explore options, develop strategies, look at things from new perspectives, increase self-awareness and identify and cultivate your personal strengths and resources.
In our sessions, i use a wide variety of counselling modalities (including ACT, DBT, Positive Psychology, EFIT, Rapid Transformational Therapy, Mindfulness and Person-centred Talk Therapy) and integrate evidence-based tools and strategies from my training to best support every client and their needs in a fun, gentle and intuitive way.
There are lots of different reasons that people may decide to see a counsellor, including;
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To develop healthier coping strategies
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Personal growth and self-development
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To better understand yourself and the longstanding patterns in behaviour that may impact important relationships in your life
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What Can I Expect In My First Session?
The first counselling session can be daunting for some people. We ease into the session by ensuring you are comfortable and getting to know each other to find out whether we are the right fit. I will then ask some specific questions to get to know you better, understand your needs and goals and go over the intake form you completed before the session. It’s also an opportunity for you to express your concerns, discuss and clarify your expectations from counselling as well as ask any questions you may have.
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What to do before your session starts
1. You should set yourself up for the session, 5 minutes before your appointment time
2. You should have a pen and paper handy.
3. You will need a reliable high-speed internet connection and your webcam setup.
4. Please turn off your mobile phone if you are not using it, and reduce any background noise or distractions
5. It’s also good to have a glass of water and a box of tissues close by
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How can I prepare emotionally for my first appointment?
Preparing to attend a counselling appointment can be difficult and stressful sometimes. You may feel embarrassed and hopeless or minimise your need for support. If you are worried about attending your first appointment, it can be helpful to check my website so you know what and who to expect. Rest assured that if you feel that I’m not the right fit, that’s OK; I may be able to provide a referral to a practitioner who might be a better fit. I also want to let you know that it’s OK if you are stressed or anxious during the appointment and that appointments are confidential. I will support you every step of the way.
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Who should not consider using online counselling?
This is a question about Online Counselling. The online option may not be suitable for clients suffering from a clinical mental health illness such as serious addiction, self-harm, suicidal thoughts, chronic depression or psychosis. These conditions may require a more traditional (face-to-face) treatment approach compared to only using online options.
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What is the Confidentiality policy?
All sessions are completely confidential. We take this very seriously. The only exceptions to this rule are as follows:
The exceptions to this rule are as follows:
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If there is any risk of harm to self or others.
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If you are involved in a court case, and client notes are subpoenaed by a court or disclosure of client notes is otherwise required or authorised by law.
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If prior consent has been obtained to correspond with a third party, e.g. GP, parent, or lawyer.
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How long does counselling go for/ How many sessions do I need?
I believe that counselling should be as unique and individual as you are.
Some people prefer to commit to weekly, fortnightly or even monthly sessions over a longer term, depending on their goals, needs and situation. Most women attend 6-8 sessions. Sometimes, simple issues can be resolved sooner. At other times, issues are complex and may require more than 8 sessions.
This is something we can discuss and collaborate on together.
Sessions run for 50 minutes.
After-hours and Saturday morning appointments are available at request.
You may feel anxious before your first appointment. This is a common experience. Counselling is confidential, and your experiences are met with empathy and without judgement.
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Do I need a referral?
No, you do not need a referral to see me, which means you can access support from a qualified counsellor without long wait periods or needing to see your GP.
You can simply book an appointment once you are ready to get started.
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I am on NDIS, what do I do?
Please see whether you are self-managed or able to become self-managed. We don’t deal with third-party providers like NDIS, but if you are self-managed, you can claim back your payments from the NDIS after paying for your sessions privately with us.
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What are the fees?
The standard session fee is $100. The after-hours (5 pm to 8 pm) and Saturday mornings (10 am to 2 pm) appointments are available upon request and run for 55-60 minutes ($120). I offer a concession rate that applies to pension cardholders, healthcare cardholders, and university student cardholders at $80 for a standard appointment.
Payment will be taken at the time of the booking to secure your appointment and to ensure as much time as possible is available for your session on the day.
Depending on your chosen coverage, private health insurance may cover the cost of your appointment. Please get in touch with your insurer for further information.
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Medicare Rebate or Private Health Insurance
Unfortunately, there are no Medicare or Private Health Insurance Rebates available at this time.
If you are a member of a private health fund, you may be entitled to claim a rebate for counselling services.
The level of rebate will depend on your level of coverage. For more information, we recommend that you contact your private health fund directly.
**I am not affiliated with insurance companies. However, I can provide you with a receipt that you may be able to submit to your insurance company for reimbursement. It is important to call your insurance company beforehand to see if you are eligible for reimbursement.
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What is the cancellation policy?
If you need to change or cancel your appointment, please get in touch with us at support@ireneevangeloutherapy.com or on 0434 641 232.
The practice has a 24-hour cancellation policy detailed in the patient agreement and will charge a full-service fee for no-show appointments.
A full refund will be provided for appointments cancelled with 24 hours or more notice.
Repeated cancellations or failure to pay the cancellation fee will result in the service being discontinued.
Thank you for your understanding and cooperation.
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How do I book an appointment?
If you would like to book an appointment, click here ‘Booking Page’. Upon receipt, I will send you an email with information about my services and an intake form for completion. Please take a moment to review my policies below before booking an appointment.
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Do you provide crisis response services?
Please note that I am unable to provide a crisis response. If you are feeling unwell or need urgent assistance, contact Emergency Services (000). The following services may be able to provide after-hours and crisis response:
Crisis Assessment & Treatment Teams (CATT)/ Psychiatric Emergency Teams (PET):
ACT Mental Health Triage Service: 1800 629 354
NSW Mental Health Line: 1800 011 511
NT Mental Health Line: 1800 682 288
QLD Specialist Mental Healthcare: 1300 MH CALL (1300 64 22 55)
SA Mental Health Triage Service: 13 14 65
TAS Mental Health Service Helpline: 1800 332 388
VIC: Click the link to find mental health services in your area, or call NURSE-ON-CALL on 1300 60 60 24
WA Mental Health Emergency Response Line: 1800 676 822
Phone & Online Counselling:
Lifeline Australia - 13 11 14 - Crisis Support. Suicide Prevention (24/7)- 13 11 14
Mental health counselling | Suicide Call Back Service (24/7 )- 1300 659 467
Kids Helpline | Phone Counselling Service | 1800 55 1800 (24/7) For children and young people between 5 and 25 years old- 1800 55 1800
13YARN - Call 13 92 76 | 24 /7 Crisis support for Aboriginal and Torres Strait Islanders (24/7)- 13 92 76
QLife - Support and Referrals (3PM to Midnight daily LGBTQIA+ specific support)- 1800 184 527
Home | 1800RESPECT (24/7 domestic, family or sexual violence support)- 1800 737 732
https://mensline.org.au/phone-and-online-counselling/- 1300 78 99 78
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Can you help with Court matters?
I do not conduct appointments for the purpose of medico-legal reports (Court reports), to meet any mandated legal obligations or third-party funding such as TAC or Workcover.
Hypnotherapy RTT Online FAQs
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What is Rapid Transformational Therapy
Rapid Transformational Therapy (RTT) is an award-winning therapy that has proven to help people overcome the issues they have been struggling with for many years.
RTT incorporates the most beneficial positive principles of hypnotherapy, psychotherapy, Psychology, Neuro-Linguistics Programming (NLP) and cognitive behaviour therapy (CBT) to create a uniquely powerful hybrid therapy to give you fast, effective results.
It is a groundbreaking and revolutionary method of therapy involving neuroplasticity to achieve rapid, permanent results.
RTT delivers phenomenal, extraordinary permanent change from physical, emotional, and psychological pain.
This is achieved by reframing your core beliefs, values, habits, and emotions deep down in the subconscious. With RTT, the subconscious mind is accessed to allow the person to uncover, change and make upgrades on self-limiting beliefs. It also helps in identifying the root cause of any underlying physical or mental issues, patterns of thoughts or behaviour, and therefore provides complete healing and freedom.
Most clients are time-starved and come to us in pain, both physical and emotional. They want rapid results.
RTT aims to deliver permanent change in just 3 sessions (A few clients might need more sessions).
RTT is a method that truly empowers clients. Using various RTT tools, honours and values the significance clients attach to their issues/problems and then offers a powerful emotional release for them. They can actually be free from pain.
RTT uses Command Cell therapy as a modality for purposefully healing the body, as opposed to positive conditioning alone.
RTT draws out ‘unfinished business’, meaning it is a technique for addressing the trauma that clients have been holding onto for many years.
RTT is interactive; the client talks to the therapist, and the therapist actively listens to the client and asks specific questions to find out and understand the root cause of the issue.
The client is involved with the therapist in uncovering the meaning and interpretation of events and then changing them. This leads to permanent, powerful change.
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RTT looks at what lies beneath instead of what is on the surface.
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RTT is not an ongoing therapy.
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RTT uses hypnosis to access the subconscious mind.
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RTT always sets the client up for success.
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RTT does not assign any labels; it gets down to the root cause of the issue, and then the issue is eliminated, eradicated and erased along with the underlying emotions, feelings, and beliefs, creating a reframed positive mindset free of the issue.
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RTT is based on cutting-edge world contemporary science.
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How does RTT Work?
RTT Works in any area of your life.
RTT works on your mental, and physical health, emotional health, personality, performance, addictions, compulsive disorders/conditions, and habits you want to change.
It does require you to be ready and committed to your freedom of the issue so that you can live a happier, healthier, and fulfilled life.
Your burning desire and drive for freedom, success and ultimate happiness is the key.
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How Do I Attend My Appointments?
Sessions are available online via Zoom. Once you have completed your booking, you will receive an email confirming your appointment as well as instructions and a link to join your online session. Additionally, you can book a 30-minute Anxiety Relief Call to discuss your needs and see how I can help you further.
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What makes your approach more effective than others?
My unique approach addresses the real underlying causes of anxiety issues. In particular, my work with brainwaves is critical to restoring a person's ability to lead a life beyond anxiety. Other modalities typically overlook this. Or they just focus on managing the symptoms of the anxiety problem. Each of the 3 sessions is equally important to make a fundamental change in a person's thoughts and feelings and to reclaim their peace and confidence.
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How Many Sessions Will I Need? How long will it take to see results?
This will mostly be dependent on your reason for attending our hypnotherapy services, as well as your goal; however, most clients may be attending a minimum of 3 sessions to see maximum benefits. The number of sessions can be more or less depending on each individual’s needs, the complexity of their goals, and the pace of progress throughout the hypnotherapy process. We will gain a better sense of how many sessions you may require following the initial appointment, but you will have the ability to decide on how many sessions as well as the frequency of your sessions.
Typically, my clients notice improvement after the first session. By the end of the 3-month program, a client will notice a significant improvement in their ability to deal with anxiety.
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What happens during the intake session?
During the intake session, I will ask you questions to gain a comprehensive understanding of your background, challenges, and goals. During this call, which is about 45 minutes, we'll explore various aspects of your life, including your childhood experiences, current stressors, and emotional wounds. With this in-depth discussion of your unique journey, I can tailor the program to address your specific needs effectively. The intake call also provides an opportunity for you to reflect on your experiences and gain a deeper understanding of the underlying factors contributing to your current presenting issues. Together, we'll identify patterns, beliefs, and behaviours that may be holding you back and explore strategies for overcoming them. We will also spend quite some time exploring your goals, the outcome you are looking for once you finish this program. I would want to hear from you in your own words how you want to think, feel, and behave once the anxiety is no longer stopping you. The reason why I need your words during this part is that at the end of the session, I will create for you a personalised, powerful and transformative recording that will paint the picture of who you want to become.
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How does the process work?
The first step is to book a free, complimentary anxiety relief call. Once your call is booked, you will be directed to complete a short questionnaire, which will allow us to make the most of the time we have together.
During the call, I will help you get clear on the root causes of your struggles with anxiety, discover the foundations of making peace with anxiety, and take away resources/tools you can start implementing immediately to begin to transform your relationship with anxiety. We will also decide if working together would be the most effective way to achieve consistent, long-lasting anxiety relief.
After the call, if you decide to join the program, you will be directed to apply for the program and book your Intake Call.
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What if I can’t afford It?
I understand this concern, too. Therapy benefits are priceless, and I am fair in my pricing.
I guess it comes down to how much you want to invest in yourself and your life. Life is too short to continue suffering from anxiety, lack of self-confidence and feeling overwhelmed. Freedom is priceless. When you stop and consider the consequences of living in frustration tied to the past, therapy becomes a necessity and not a luxury at all.
How much is it worth to you? This is an interesting question to think about. The other thing to consider is that weeks or months in therapy are going to cost you thousands. In the long run, RTT is a less expensive approach with greater benefits.
